Some Lucca applications are experiencing degraded service.
Incident Report for Lucca
Resolved
Lucca applications are now fully available.

Les applications Lucca sont maintenant totalement disponibles.
Posted Dec 13, 2024 - 10:36 UTC
Monitoring
We've deployed a fix and are seeing recovery across the application. We will continue to monitor before resolving.

Le correctif a été déployé et nous constatons un retour progressif à la normale. Nous poursuivons la surveillance avant de considérer l’incident clos.
Posted Dec 13, 2024 - 10:31 UTC
Identified
We are aware of continued degraded service across Lucca applications. We have investigated and identified a fix. We will continue to monitor as this is deployed.

Nous constatons actuellement des performances dégradées sur les applications Lucca. Nous avons identifié la cause et sommes en train de la corriger.
Posted Dec 13, 2024 - 10:14 UTC
Investigating
Some clients are reporting slow performance and timeouts on certain Lucca applications. Our teams are actively investigating the issue and working to restore normal service as quickly as possible.

Certains clients nous signalent des ralentissements et des timeouts sur certaines applications Lucca. Nos équipes investiguent activement le problème et travaillent à rétablir un service normal aussi rapidement que possible.
Posted Dec 13, 2024 - 09:47 UTC